Uplifting Customer Value
Customers are increasingly empowered than ever before, reason being marketplace without boundaries, social networks and the rise of digital technology. Businesses are changing in terms of the way they lead, develop strategies and build their customer focus. Organizations who innovate and adapt healthy customer centric strategies manage to gain a competitive advantage.
K- MAS will show you approaches to, creating and managing a competitive advantage, developing innovations through R&D, in depth understanding of customer strategy, building strong meaningful brands and creating amazing customer experiences delivering value for money.
Who Should Attend
General managers, Senior leaders in marketing, sales, strategic planning and operations, Customer experience, key account managers, and business partners